![]() ![]() Open the Night Owl Connect App from your Smart Device and tap “ Sign In.”ī. If you do not receive the email, tap “ Resend.”Ĭongratulations! Your Night Owl Connect account has been successfully created and verified.Ī. NOTE: You will not be able to log in to the App without confirming your email address. Tap “Verify” to continue.Ĭopy and paste the verification code into the Code field. Enter the code that is shown in your email into the Code field within the app. Sign into your mailbox and locate the verification email. Tap “ OK” to confirm your account information.Į. NOTE: This is ONLY the password for the Night Owl Connect App, not the password for your DVR/NVR or device.ĭ. The password can be any alphanumeric combination between 6 and 20 characters. Now you will need to type a valid email address, create a password and confirm the password. ![]() Next, you must agree to the terms and conditions to use the App. NOTE: Before you continue with the initial setup of the Night Owl Connect App and product pairing, ensure that your Wi-Fi router is transmitting signals at 2.4Ghz band.Ĭurrently, some products are not compatible with Wi-Fi signals of 5Ghz or above.ī. Go to the Google Play Store (Android) or App Store (iOS) to download and install the Night Owl Connect App on your Smart Device. However, the steps will be the same!īasic setup and troubleshooting for the Night Owl Connect Mobile App.Ī. This troubleshooting guide was accurate at the time it was created, but new firmware updates may not be reflected. Google Home (For Compatible Devices Only) CMS (Control Management Software) For Remote Viewing on a PC or Macģ. Connecting a DVR/NVR/Wi-Fi NVR after a Password ResetĢ. ![]() Forgot your Night Owl Connect App Password Mobile App (iOS and Android Smart Devices) In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.1. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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